Tell me what you’re trying to do and I’ll tell you straight whether I can help, roughly what it would cost, and how long it would take. No sales process, no discovery call that turns into a pitch.
info@chrisdprojects.co.uk. The fastest way to reach me, and it comes straight to me instead of an inbox somebody screens. I reply within 24 hours, excluding weekends.
Phone
01242 800141, weekdays 9am to 5pm. If I am mid-job it goes to voicemail, so leave a message and I will ring you back the same working day.
Site down or hacked?
Ring 01242 800141, or say so in the subject line of an email and I’ll treat it as urgent. Clients on a care plan get an urgent response the same working day, and within 4 hours or 1 hour on the higher plans, and I am alerted within five minutes if a monitored site goes offline. Not on a plan? See hacked site rescue. Fixed £200, and no fee if I can’t fix it.
Coffee in Cheltenham
If you’re local, I would rather meet than exchange six emails. I try to meet every client before taking work on. It’s free, there’s no obligation, and it’s the quickest way for both of us to find out whether this is a good fit. Gloucester, Tewkesbury, Stroud and Cirencester are all easy enough to get to.
Working remotely
Phone, Teams, Google Chat, or whatever you already use. The whole operation is paperless, so I can work with you from anywhere with a decent connection. A good number of my clients I’ve never met in person.
What helps me answer quickly
- Your website address, if you already have one
- What you want to happen that’s not happening now
- Whether there’s a deadline driving it
- A rough budget, if you have one in mind: it saves us both time
None of it’s essential. “My site is broken and I don’t know why” is a perfectly good first email.
Existing clients
Manage your care plan, invoices and payment details from your account area. Subscriptions can be cancelled there at any time, and stop at the end of the period you’ve paid for.
Support requests and project work are tracked in our client portal, so nothing gets lost in an email thread. You’ll be sent access when your plan starts.